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Refugee hearings are not second chances. How your Basis of Claim is written and how you present at the hearing determines everything. Preparation is everything.

Consultations are strictly confidential. What you share with us stays between us. Your safety is our first priority.

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Refugee Claims

Your Protection
Requires Preparation.

Claiming refugee protection in Canada is one of the highest-stakes processes in immigration law. Your story must be told accurately, consistently, and completely — we help you do that safely.

Book a Confidential Consultation · $200

$200 CAD

Consultations in
English  ·  Українська  ·  Русский
The Refugee Claim Process in Canada 5:06

Alisa explains what happens from the moment you make a claim through to your hearing, and why the Basis of Claim document is the foundation of everything.

What You Get

Your Story Is the Evidence.
We Help You Tell It Right.

The gap between a strong refugee file and a weak one is rarely visible from the outside. We have seen what the difference looks like from inside the process, and we build every file with that in mind from the start.

The earlier you start preparing your Basis of Claim, the stronger your case will be. Do not wait until the deadline is close.

Book Confidential Session · $200
Everything You Tell Me Is Completely Confidential from the First Conversation
Your safety is the first consideration. You can speak freely from the moment we meet. Nothing you share with me is disclosed. That is not just a professional obligation. It is a personal one.
I Have Represented Clients from Dozens of Countries. I Know What These Hearings Look For.
That experience means I know what inconsistencies cost people their claims, what officers focus on, and exactly how to present a story so that the truth in it lands as it should. I have seen what works and what does not, across many different situations and many different backgrounds.
The Difference Between a Claim That Succeeds and One That Does Not Is Rarely the Story Itself
I have sat in enough refugee hearings to know that the outcome is almost never determined by the severity of what happened. It is determined by how completely and consistently that account is built, documented, and presented. That is what I prepare every client for.
The Errors That Cost People Their Claims Were Present Long Before the Hearing Day
By the time someone is sitting in the hearing room, the problems in a weak file are very difficult to correct. I find them early, when there is still time to address them. That is the difference between going into a hearing prepared and going in hoping for the best.

Real People. Real Protection.

Clients Who Found Safety in Canada.

Refugee Protection Granted · Political Persecution
Alisa ImmigrationSubscribe
Claimant faced political targeting. BOC was built carefully over two months. RPD accepted the claim at first hearing.
Claim Accepted · Domestic Violence
Alisa ImmigrationSubscribe
Sensitive personal history handled with full confidentiality. Country conditions documentation and BOC resulted in protection.
Failed First Claim, Won RAD Appeal
Alisa ImmigrationSubscribe
Initial RPD claim denied on credibility. New evidence and strong RAD submission led to protection being granted on appeal.
Refugee Protection · Granted
"I was terrified to talk about what happened to me. Alisa was patient and never made me feel judged. She helped me write my story in a way I could not have done alone. The tribunal accepted my claim."
Name withheld at client's request
Refugee Protection · Granted
"The hearing preparation was everything. I had practiced every question. When they asked me in the room, I knew exactly how to answer. Alisa prepared me completely. I will never forget what she did for my family."
Andriy · Kyiv, Ukraine origin
RAD Appeal · Allowed
"My first claim was denied. I thought it was over. Alisa reviewed everything and found what the RPD had misunderstood. The appeal was allowed and I finally received the protection I came here for."
Name withheld at client's request

How It Works

Three steps to a protected future.

Consultation: Confidential Review

Everything you share is strictly private from the first conversation. We hear your full story together. You can speak completely freely. Nothing is disclosed and nothing is judged.

File Preparation

We build your complete refugee file. Every document, every element, every detail is reviewed and prepared carefully before it is submitted. Nothing that weakens the case goes in. Nothing important is left out.

Hearing Preparation

We prepare you thoroughly for the hearing. You go into the room knowing what to expect and how to answer clearly. Nothing catches you by surprise.

Book Your Confidential Consultation · $200
Alisa · RCIC
Why I Work With Refugee Claimants

This Work Requires Trust, Patience, and Precision.

People who come to me with a refugee claim have been through some of the most serious situations I encounter in this work. I have supported clients from dozens of countries, across every type of persecution and danger. That experience means I know what officers look for, what inconsistencies cost people their claims, and exactly how to present a story so that the truth in it lands as it should.

I take time with every Basis of Claim. I listen carefully. I ask the questions the RPD will ask, before you are in the hearing room. I make sure the story on paper matches the truth of what happened, told in a way that officers understand and can evaluate. That is the work, and it matters enormously.

"You came this far to be safe. Let's make sure the tribunal understands exactly why protection is the only right outcome."
ALISA · RCIC R1055424

Why Refugee Claims Fail

A poorly drafted Basis of Claim creates problems that cannot be corrected at the hearing. The tribunal has already read it. It has already formed the questions it will ask. The hearing is not a fresh start. It is an examination of what was already filed.

The earlier preparation begins, the stronger the Basis of Claim and the better the evidence package.

Book Confidential Consultation · $200 CAD
Most refugee claims that are denied are denied on credibility. In almost every case, the problems that produced that finding were present in the file long before the hearing. By the time they become visible, they are very difficult to address. I find them before that point.
I know what inconsistencies look like to an officer, because I have seen what they cost. The problems that damage credibility are rarely the ones claimants are aware of. They are the ones that only become visible to someone who has reviewed many of these files and knows exactly what to look for.
A refugee hearing is a formal legal proceeding. Being unprepared for it is not something that can be corrected once it begins. The claimants I have seen struggle in the hearing room were not lying. They were not ready for how the questions were asked and what the room required of them.
What produces a negative credibility finding is rarely what the claimant expected. I know what to look for because I have seen it. Every file I build is reviewed against the same standard the tribunal will apply, before it ever reaches them. That is what preparation looks like when the stakes are this high.
Common Questions

Refugee Claims FAQ

What is the Basis of Claim and why does it matter?
The Basis of Claim is a written narrative describing why you fear returning to your country and what happened to you. It is the foundation of your entire refugee claim. The RPD member reads it before your hearing and uses it to structure every question they ask you. A strong BOC gives you the best possible starting point.
How long do I have to file after making a claim?
You typically have 15 days to file your Basis of Claim if you made your claim inland, and 15 days after your eligibility interview if you claimed at the border. Extensions can be requested but are not guaranteed. The sooner you begin, the better your submission will be.
Will my personal information stay private?
Yes. Everything you share during our consultations is strictly confidential. Refugee hearings are also held in private, not in open court. Your identity and information are protected throughout the process.
What grounds qualify for refugee protection?
Canada offers refugee protection based on a well-founded fear of persecution due to race, religion, nationality, political opinion, or membership in a particular social group, as well as to persons at risk of torture or cruel and unusual treatment. We assess your specific circumstances during the consultation.
What happens if my refugee claim is denied?
A denied claim can be appealed to the Refugee Appeal Division within 15 days of the decision. If the RAD also denies the claim, there may be options for Federal Court judicial review or an H&C application. We discuss all available next steps during your consultation.
Can I work while my refugee claim is being processed?
In most cases, yes. Most refugee claimants are eligible for a work permit once their eligibility has been confirmed. We can advise you on how to apply for your work permit at the same time we prepare your refugee claim submission.
Still Have Questions? Book a Call

You Came Here for Safety.
Let Us Help You Keep It.

Your protection claim deserves to be prepared with care and precision. Start with a confidential session.

Book Your $200 Confidential Consultation

$200 CAD · 60-minute session · Strictly confidential

Consultations in English, Ukrainian, and Russian.

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Alisa
RCIC · Confidential Consultations
Hi. Everything you share here is confidential. How can I help you?